Terms of service

Terms of Service

Last updated: 28 July 2026

Welcome to MONTVERO. These Terms of Service ("Terms") govern your access to and use of the MONTVERO website and your purchase of any products from our online store (together, the "Service"). MONTVERO ("MONTVERO", "we", "us" or "our") is operated by PRIMEVIA LTD, a company registered in the United Kingdom. By visiting our site and/or purchasing something from us, you engage in our Service and agree to be bound by these Terms, together with all policies referenced herein, including our Shipping Policy, Refund & Returns Policy and Legal Notice. If you do not agree to these Terms, please do not use the Service.

Summary

You must be at least 18 years old, or have the consent of a parent or guardian, to use this Service.
Prices, products and promotions may change at any time without notice.
We reserve the right to refuse or cancel any order at our discretion.
Nothing in these Terms limits your rights under the Australian Consumer Law.
These Terms are governed by the laws set out in Section 18.

Online Store Terms
General Conditions
Accuracy, Completeness & Timeliness of Information
Modifications to the Service & Prices
Products & Services
Accuracy of Billing & Account Information
Orders, Acceptance & Cancellation
Optional Tools & Third-Party Links
User Comments & Submissions
Personal Information
Errors, Inaccuracies & Omissions
Prohibited Uses
Intellectual Property
Disclaimer of Warranties & Limitation of Liability
Indemnification
Severability
Termination
Governing Law
Changes to Terms of Service
Contact Information

1. Online Store Terms

By agreeing to these Terms, you represent that you are at least the age of majority in your state or place of residence (18 years in Australia), or that you are the age of majority and have given us your consent to allow any of your minor dependants to use this site. You may not use our products for any illegal or unauthorised purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms, viruses or any code of a destructive nature. A breach or violation of any of these Terms will result in an immediate termination of your access to the Service.

2. General Conditions

We reserve the right to refuse Service to anyone for any reason at any time. You understand that your content (not including payment card information) may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Payment card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission from us.

3. Accuracy, Completeness & Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. This site may contain certain historical information which is not current and is provided for reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site.

4. Modifications to the Service & Prices

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.

5. Products & Services

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to our Refund & Returns Policy. We have made every effort to display as accurately as possible the colours and images of our products. We cannot guarantee that your computer or device display of any colour will be accurate. We reserve the right to limit the quantities of any products or services that we offer, and to discontinue any product at any time. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion.

6. Accuracy of Billing & Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same payment card, and/or orders that use the same billing and/or shipping address. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store, and to promptly update your account and other information so that we can complete your transactions and contact you as needed.

7. Orders, Acceptance & Cancellation

Your order is an offer to buy the product(s) in your cart. All orders are subject to acceptance by us. An order confirmation email confirms that we have received your order; it does not constitute acceptance of your order. We may choose not to accept your order, or may cancel an accepted order, for reasons including but not limited to: the product being unavailable, an error in the price or product description, or suspected fraudulent or unauthorised activity. If we cancel an order after payment has been taken, we will refund the amount paid for the cancelled items.

8. Optional Tools & Third-Party Links

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations or conditions of any kind. Certain content, products and services available via our Service may include materials from third parties, and third-party links may direct you to websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites, and we do not warrant and will not have any liability for any third-party materials or websites.

9. User Comments & Submissions

If you send us certain specific submissions (for example, contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans or other materials ("comments"), you agree that we may, at any time and without restriction, use, edit, copy, publish, distribute and otherwise use any comments that you forward to us. We are under no obligation to maintain any comments in confidence, to pay compensation for any comments, or to respond to any comments. You agree that your comments will not violate any right of any third party and will not contain unlawful, abusive or otherwise objectionable material.

10. Personal Information

Your submission of personal information through the store is handled in accordance with applicable privacy laws. By using the Service, you consent to our collection and use of personal information as necessary to process your orders and provide the Service.

11. Errors, Inaccuracies & Omissions

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service is inaccurate at any time without prior notice (including after you have submitted your order).

12. Prohibited Uses

In addition to other prohibitions set out in these Terms, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, state or local regulations, rules, laws or ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate or discriminate; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service. We reserve the right to terminate your use of the Service for violating any of the prohibited uses.

13. Intellectual Property

All content included on this site — including but not limited to text, graphics, logos, images, product designs, photographs and the "MONTVERO" name and branding — is the property of MONTVERO or its content suppliers and is protected by applicable intellectual property laws. You may not use, reproduce, distribute or create derivative works from any such content without our prior written consent.

14. Disclaimer of Warranties & Limitation of Liability

We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free. You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to you. Except as expressly stated by us and except for the guarantees that cannot be excluded under the Australian Consumer Law, the Service and all products delivered to you through the Service are provided "as is" and "as available" for your use, without any representation, warranties or conditions of any kind. To the maximum extent permitted by law, in no case shall MONTVERO, PRIMEVIA LTD, or their directors, officers, employees, affiliates, agents or suppliers be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special or consequential damages of any kind arising from your use of the Service or any products procured using the Service. Nothing in these Terms excludes or limits our liability where it would be unlawful to do so, including liability under the Australian Consumer Law.

15. Indemnification

You agree to indemnify, defend and hold harmless MONTVERO, PRIMEVIA LTD and their affiliates, partners, officers, directors, agents and employees, from any claim or demand, including reasonable legal fees, made by any third party due to or arising out of your breach of these Terms or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

16. Severability

In the event that any provision of these Terms is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms. Such determination shall not affect the validity and enforceability of any other remaining provisions.

17. Termination

These Terms are effective unless and until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our Service, or by ceasing to use our site. If in our sole judgement you fail, or we suspect that you have failed, to comply with any term or provision of these Terms, we also may terminate this agreement at any time without notice, and you will remain liable for all amounts due up to and including the date of termination.

18. Governing Law

These Terms and any separate agreements whereby we provide you Service shall be governed by and construed in accordance with applicable law. For customers resident in Australia, nothing in these Terms operates to exclude, restrict or modify the application of any provision of the Australian Consumer Law where to do so would contravene that law or cause any part of these Terms to be void.

19. Changes to Terms of Service

You can review the most current version of these Terms at any time on this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes constitutes acceptance of those changes.